Migrants get a digital solution to converting cash to Touch ‘n Go eWallet credits

Touch ‘n Go eWallet collaborates with Singapore-based Dotlines to provide digital solutions for migrants in Malaysia to fully embrace and be part of the cashless transaction.

Dotlines’ Sohoj app enables the migrant community to stay connected constantly, transfer top-ups, buy goods and services for self and families back home, and transact securely via its widely spread retail partners.

Over the last 5 years, Sohoj has built a strong physical retail store and agent network comprising 12,000 touchpoints.

Under the collaboration, Touch ‘n Go eWallet will be able to capitalise this network to be closer to these migrant workers and bring them under formal financial inclusion, through assisted account activation, near-to-home top-up, and many more, the company said in a statement today.

Features of the Sohoj app will be made available within Touch ‘n Go eWallet, which serves the purpose of enabling migrants to reload and transfer top-ups to their families back home.

“With these features, migrants can purchase internet packs or airtime and send them to their family and friends back home. The process is straightforward. Upon selecting the chosen country and preferred internet pack or airtime packages, users will just need to key in the receiver’s phone number and proceed with paying through their Touch ‘n Go eWallet.

“The services are available for countries such as Bangladesh, Indonesia, Myanmar, Nepal, India, Pakistan, Myanmar, the Philippines, and Vietnam,” said Touch ‘n Go eWallet.

Danny Chua, Chief Commercial Officer of TNG Digital Sdn Bhd said there is a significant number Touch ‘n Go eWallet users from the migrant community now.

“With the surge in demand for cashless and contactless payments, we see this as an opportunity to further include them as part of the cashless society in Malaysia. Touch ‘n Go eWallet hope to continue bringing services that provide for our migrant friends’ convenient and cashless way of daily living,” he said.

“Our platform for migrant services, Sohoj, has helped millions of blue-collar Bangladeshi, Nepalese and Indonesian individuals to enjoy a better digital life and stay connected to their families back home. We patiently built a curated network of 12,000 touchpoints across Malaysia to facilitate the life of these migrant workers in an assisted manner,” said Tareq Udden, Chief Commercial Officer & Head of SEA of Dotlines.

Source:https://themalaysianreserve.com/2022/03/21/migrants-get-a-digital-solution-to-converting-cash-to-touch-n-go-ewallet-credits/